General

• By using the app or website registering yourself at ‘genexchild.com' you authorize us, Genex [which means brand Genex and its parent company Xoop Network Pvt. Ltd. everywhere in this document], our affiliates & our associate partners to contact you via email or phone call and offer you their services product or associated service or their by product, imparting product knowledge, offer promotional offers running on website & offers offered by the associated third parties, for which reasons, as well as web aggregation, personally identifiable information may be collected as detailed below. Irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from the Genex & associate partners for the above mentioned purposes.
• This Privacy Policy covers Genex's process of personally identifiable information that Genex collects when you are on the Genex website/app, and when you use Genex's services. This policy also covers Genex's process of any personally identifiable information that Genex's business partners share with Genex. This policy does not apply to the practices of companies that Genex does not own or control or to people that Genex does not employ or manage.
• Genex collects personally identifiable information when you register for a Genex account, when you use certain Genex products or services, when you visit Genex pages, and when you enter promotions. Genex may also receive personally identifiable information from our business partners. When you register with Genex, we may take your details. Once you register with Genex and sign in to our services, you are not anonymous to us.
• Also during registration, you may be requested to register your mobile phone and email id, or other device to receive text messages, notifications, and other services to your wireless device. By registration you authorize us to send sms/email/whatsapp alerts to you for your login details and any other service requirements or some advertising messages/emails from us.
• Visitors to this website/portal and every third party is hereby informed that the owners of this app/website/portal, are not the agents or intermediaries of the Healthcare Service Provider, whose products are dealt with in this website/portal. They are also not the sub-agents or sub-intermediaries of the agents and intermediaries of the respective Healthcare Service Provider. Though endeavour is made to make correct policy/product comparisons, quotes, features, etc., based on the information provided by the Healthcare Service Provider or their agents or intermediaries, it is made abundantly clear that Genex, its directors, shareholders, officers and employees and Genexchild.com are in no way responsible to or liable for any one for his/her decision, and every prospect/ customer shall be solely responsible for the consequences of his/her decision. We are not responsible for any sort of discrepancies.
• Not-withstanding anything mentioned before, we reserve the right to contact you via any mechanisms, not limited to email, sms, or phone calls, to solicit feedback of your experience and to provide any additional services that you would be eligible for, either as a customer or as a visitor. We should not be held liable for any damages occurring to you as part of feedback solicitation and additional service provision.
• 'We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. Cookies enable this website to recognize the information you have consented to give to this website and help us determine what portions of this website are most appropriate for your professional needs. We may also use cookies to serve advertising banners to you. These banners may be served by us or by a third party on our behalf. These cookies will not contain any personal information.
• Whether you want your web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely.
• There is no purpose of violating any copyright or intellectual copyrights issue. All information provided on the portal Genex is subject to the discretion of the same and is likely to change without any notice. Though, any changes in public utility will be communicated in our portal.
• This is a voluntary program and you agree that you are registering in to it yourself. You indemnify Genex, the company and its employees against any claims what-so-ever. You understand fully that Genex does not provide any medical aid and is not responsible for any mis-happening to anyone. You may opt out of the plan anytime by not continuing.

Information Sharing and Disclosure

• Genex may sell or rent your personally identifiable information to anyone other than as specifically noted herein. Notwithstanding the foregoing, Genex may share, sell and/or transfer your personally identifiable information to an affiliate and/or associate partner. Genex may also share, sell, and/or transfer your personally identifiable information to any successor-in-interest as a result of a sale of any part of Genex 's business or upon the merger, re-organization or consolidation of Genex with another entity on a basis that Genex is not the surviving entity. For the purposes of this paragraph, 'affiliate' means any person directly, or indirectly through one or more intermediaries, that controls, is controlled by or is under common control with Genex. The term 'control,' as used in the immediately preceding sentence, shall mean with respect to any person, the possession, directly or indirectly, of the power, through the exercise of voting rights, contractual rights or otherwise, to direct or cause the direction of the management or policies of the controlled person. As used in this Privacy Policy, the term 'person' includes any natural person, corporation, partnership, limited liability company, trust, unincorporated association or any other entity.
• If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any Personal Information that we have collected about you, please e-mail your request to support@genexchild.com.

Third Party Advertising

• We may use third-party advertising companies and/or ad agencies to serve ads when you visit our Web site. These companies may use information (including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you.
• 'We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.
• If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please call customer care or write in to support@genexchild.com

Legal

• We follow the norms of non disclosure agreement. It is our endeavour to ensure that the websites linked to us are safe and secure. However we have no control over 3rd party websites. Given our legal responsibilities to legal authorities and regulators, there may be situations when we need to share your information with legal authorities or processes or need to protect our right or comply by terms and conditions.
• Genex does not guarantee any health treatment may it be time, quality, cost, delivery or anything else. Genex does not take any responsibility of making patient reach the center in time, availability of doctors, quality of center, quality of treatment, cost of treatment and outcome of treatment. Genex can only help connect the patient to the health center. Genex is a Health Support platform which can only try to help the patient get connected to the medical centers after they generate the code.

Other sites

• There might be affiliates or other sites linked to our web site. Personal information that you provide to those sites are not our property. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies. These sites may place their cookies or other files on your computer, collect data or solicit personal information.

Privacy Policy Changes

• Genex may amend this policy from time to time, at our discretion. If we make any substantial changes in the way we use your personal information we will post the changes here on these Privacy Policy pages.

DISCLAIMER

1. The information contained in the website or Newsletters, e-Mailers or other information or content provided by Genex, is neither intended nor implied to constitute medical advice, diagnosis or treatment.
2. Genex does not provide medical care and cannot guarantee clinical outcomes. Genex does not guarantee any health treatment may it be time, quality, cost, delivery or anything else. Genex does not take any responsibility of making patient reach the center in time, availability of doctors, availability of beds/ room, quality of center, quality of treatment, cost of treatment and outcome of treatment. Genex can only help connect the patient to the health center. Genex is a Health Support platform only.
3. Genex is not a health or wellness provider and does not, will not and cannot refer, recommend or endorse any specific professional, services, products or procedures that are advertised by such Health Service Provider. The Site is not a substitute for professional advice, including, without limitation, medical advice, diagnosis or treatment. Genex recommends that the users always seek the advice of their physician or other qualified health provider with any questions as regarding a health condition.
4. Any injury or potential bodily harm on account of acts of the Health service Provider, Genex takes no responsibility for the quality of service or activity being offered, and the User takes complete responsibility for his or her own actions in utilizing the services.
5. Genex shall not be responsible for any medicines ordered from any vendor through its web-site/ mobile app. Genex does not guarantee the quality, efficacy or appropriateness of any medicines.
6. Bookings can be made only on the centers in the network of Genex or its partners.
7. Errors/omissions in the website/app/call center, are unintentional and excepted (E. & O. E.).
8. We assume no responsibility, and shall not be liable for any damage or injury to you, your cellular/smart device, computer or other personal property including, but not limited to, damages caused by viruses that infect your computer equipment or other property on account of your access to our website or from your downloading of any materials, data, text, images, video or audio, or other items from the website. All responsibility and liability for any damages caused by viruses contained within the electronic files of this site are disclaimed. The user is advised to make his/her own arrangements for protection of his/her computer resources form such viruses.
9. Some links in this website may lead to websites which are not under our control. You should understand that providing link does not mean that we have looked at all those sites, that we have checked them out, or that we endorse them. External sites are not endorsed by us and we make no representation or warranty as to the contents contained in any such external website. When you visit any of those websites you will leave our website and we will accept no responsibility or liability in respect of the material or any website which is not under our control. We disclaim any responsibility if some website you link to has material on it that offends you in any way.
10. Any advertisements seen on the site is not an indication of the responsibility of Genex for any content on such advertisement and we provide hyperlinks of such advertisements to their respective sites without any knowledge or responsibility for such provision. Such advertisements are displayed purely as a business contract between the advertiser and ourselves to lend space on our website's pages for a specified period of time.
11. This website is provided as a service to our visitors. We reserve the right to delete, modify or supplement the content of this website at any time for any reason without notification to anyone. Any and all portions of this disclaimer shall automatically apply to all modifications, additions, improvements and/or Amendments as they appear on the website.
12. Please view our Privacy Policy for information as to how we collect and use information collected or received through the website.
13. Genexpay is a medium through which the patients/customers may pay for fast processing of GENEX services. It has nothing to do with any payment guidelines whatsoever in any manner.